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Zorg X-TREME Universe Crash Report

Posted: Wed Mar 30, 2011 12:41 pm
by Zorg
There was some defection which was resulting in server crawling (X-TREME UNIVERSE ONLY).
Eventually despite our efforts to fix this online, the universe crashed.

We have worked in the background and were able to bring back the universe in less than 10 minutes.

There were some side affects of the crash:
A)About 10-15 messages were lost.
B)1 user account was lost.

Since we keep backups everyday, the user who lost his account (if active) can send us an email to webmaster@zorgempire.net to have his account restored. We are unaware if this is an active user or who this user is.

Please report any future crawl issues of x-treme so we can verify whether or not this was something that happened once or a continued issue. We will need to ensure that the server runs on top speed every moment.

Thank you

Re: Zorg X-TREME Universe Crash Report

Posted: Wed Mar 30, 2011 5:38 pm
by pupairo12
What's "server crawl?"

Re: Zorg X-TREME Universe Crash Report

Posted: Wed Mar 30, 2011 7:31 pm
by KarrothMelu
pupairo12 wrote:What's "server crawl?"
Laaaaaaaaaaaaaaaaag

Re: Zorg X-TREME Universe Crash Report

Posted: Wed Mar 30, 2011 8:08 pm
by pupairo12
Ohhhhhh, thanks Karroth.

Re: Zorg X-TREME Universe Crash Report

Posted: Thu Mar 31, 2011 12:58 am
by Joshanddrew
zorg that one person that an awful inconveniance you gonna compensate him at all? i know if that was me i'd be pissed....

Re: Zorg X-TREME Universe Crash Report

Posted: Thu Mar 31, 2011 1:30 am
by KarrothMelu
joshanddrew wrote:zorg that one person that an awful inconveniance you gonna compensate him at all? i know if that was me i'd be pissed....
Zorg wrote:Since we keep backups everyday, the user who lost his account (if active) can send us an email to webmaster@zorgempire.net to have his account restored. We are unaware if this is an active user or who this user is.

Re: Zorg X-TREME Universe Crash Report

Posted: Thu Mar 31, 2011 12:15 pm
by Torgard
I am experiencing server slowness in Xtreme this morning. Taking like 30=40 seconds to send ships on attack and recycle. Started at Server time: 12:00:32, and is still continuing...

Re: Zorg X-TREME Universe Crash Report

Posted: Thu Mar 31, 2011 12:44 pm
by Torgard
Bloody hell.... Xtreme Server just took 2 minutes to respond. Server time: 12:43:18

Hope something is done to fix this issue. It really is not good for this type of game. :(

Re: Zorg X-TREME Universe Crash Report

Posted: Thu Mar 31, 2011 1:07 pm
by Zorg
We are working on it already. We have found the source of the problem. The fix is going to take some hours though.

Re: Zorg X-TREME Universe Crash Report

Posted: Thu Mar 31, 2011 3:58 pm
by Administrator
The universe is running at top speed in the last 6 hours. We will continue to work on the server.

There seems to be quite the progress so far but we are not yet done. All changes will be copied to other universes as well once we reassure stable and improved on all fronts gameplay.