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banned account needs deleted

Posted: Tue Mar 04, 2014 11:32 am
by Kristal
Hi , i am the owner of HELLBOY account in extreme , i can only ask for that account to be deleted so i can use my name again and also my email .
I think there is no point in keeping it any more longer as it is not usefull for anyone.

Re: banned account needs deleted

Posted: Tue Mar 04, 2014 6:45 pm
by athight
You will get better results emailing zorg directly i think, I'd do that as well if there isn't a response here soon.

Re: banned account needs deleted

Posted: Thu Mar 06, 2014 4:22 pm
by Zorg
As replied in email, if you need to start a new account the steps are:

1.Change email (If you wish)
2.Change username (If you wish)
3.Put account in VMODE (MANDATORY)
4.Logout and never login again.
5.Create your new account.

Account deletions are possible by request but they are not executed before at least 45 days pass (a good period of time for basic anti-cheat routines automatic checks).

Re: banned account needs deleted

Posted: Sat Mar 08, 2014 10:56 pm
by Kristal
Allready started an account .
But i allways use that email for my games.
Also i do belive there are allmost 50-60 days since that account was banned.


Also , i haven`t received any e-mail from ZE.

Re: banned account needs deleted

Posted: Sun Mar 09, 2014 2:18 am
by Nautilus<>Zero
Plus... I'm sure everyone knows that once an account has been banned you'll never get back into again... it'll be deleted before the ban expires