Connection issues?

#1
Hey guys, have you noticed any connection issues during the last couple of hours? I didn't want to start a topic for something that could of been temporary, but wanted to bring it out to the devs.

Last couple of hours I have trouble loading completely the game pages and the forum pages. I tried to raid, but pages get stuck in loading and I have to refresh. That kinda prevents me to look around for victims to raid - I either have to refresh the page every 2-3 systems or I get a stuck loading half way in the fleet menu. Even transporting resources is quite painfull.

I tried to use diff browser, but I believe the issue should be coming from the host server since I have the same problem with the forum pages. I have no problem accessing any other page on the internet, youtube vids are running smooth on HD, tested my connection speed and it seems fine. Also checked with different browser and restarted my router, but the problem is still there. Just tried to do my FS on my phone, but got stuck again half way trough fleet screen.

PS: As I wrote that up and wanted to post it I noticed the submit button never loaded. I had to copy/paste it after refreshing the page.

Re: Connection issues?

#2
Hi runcho,

Welcome to the forums by the way, I see you have several posts recently. Keep it up, we need some more forum activity nowadays.

I checked our logs for the day you posted and there was no issue. Generally, the server rarely has issues but you never know. Sometimes we receive too much spam that there might be cases like the one you describe.

Most of the cases though, it is at user end. For example, perhaps you have a torrent client up and running.

For every case, we provide a way to troubleshoot this yourself and see whose fault is, so you will be able to resolve it if the game appears alright.

Simply go to
viewtopic.php?f=6&t=84

and read
HOW-TO check if a universe is down globally or it is just you